LACK OF MEETING AND RESOURCE VISIBILITY AND POOR COMMUNICATIONS

A high profile, global law firm had a lack of visibility into the use of resources and meeting related services that were being fulfilled. They also were experiencing a breakdown in communication among departments required to manage a meeting or event and had a lack of visibility into all meetings and events happening now and in the future. They sought a meeting and room scheduling solution provider to help solve these issues and provide excellent customer support.

INCREASED SPACE UTILIZATION, REDUCED ADMIN TIME, AND IMPROVED CLIENT EXPERIENCE

After reviewing service providers such as Condeco and Meeting Room Manager, the law firm selected EMS Software because the capabilities best matched their requirements. Within three months, the firm realized a return on their EMS investment. They significantly reduced costs with EMS by increasing their overall space utilization and thus reducing the square footage per employee and by consolidating the number of systems used to schedule and manage a meeting into just one system.

EMS also helped the firm increase productivity by reducing administrative time spent managing meetings. Lastly, the law firm has been able to differentiate their brand by creating positive meeting experiences with prospects, partners, and customers, and by enabling their space to reflect our brand personality and organizational culture.