Link services and resources to reservations in one platform

A dynamic scheduling platform, EMS is designed for the complexity associated with adding and managing resources and services within a reservation. EMS is a single solution that:

Minimizes administrative effort by reducing steps needed to manage a meeting

Minimizes administrative effort by reducing steps needed to manage a meeting.

Decreases operating costs by eliminating wasted service deliveries and multiple scheduling systems

Decreases operating costs by eliminating wasted service deliveries and multiple scheduling systems.

Improves communication through automated notifications, confirmations, and reports

Improves communication through automated notifications, confirmations, and reports.

Helps you to deliver the right services at the right time and the right place

Helps you to deliver the right services at the right time and the right place.

Eliminates meeting delays and disruptions caused by mistakes or last-minute changes to required resources

Eliminates meeting delays and disruptions caused by mistakes or last-minute changes to required resources.

Build your reservation, then add in the services

With EMS, your organization can configure and schedule any resource or service you need – whether it’s catering, facilities, security, or AV – with no limits. EMS allows you to:

  • Create multiple service orders within a single reservation.
  • Customize room and resource requests via user defined fields, requiring approval if desired.
  • Ensure accurate and timely service deliveries with automated setup worksheets and notifications for changes or cancellations.
  • Quickly detect and resolve resource conflicts.
  • Enable service-only requests (e.g., floral delivery).
  • Inform security and reception to expected visitors.

Define all the services you offer

EMS is completely configurable to your organization’s processes. For instance, you can:

  • Configure specific details, options, and billing requirements for each service or resource.
  • Assign resources to designated spaces to facilitate user searches and requests.
  • Create rate schedules and pricing plans for spaces, resources, and services.
  • Require permissions for selected resources, such as boardrooms or video conferencing.
  • Supplement the reservation, email notifications, and setup worksheets with all the documentation you require.

Save time through efficient processes

EMS improves productivity by offering complete transparency for you and your team. Users can:

  • Immediately send invoices and manage billing for all services.
  • Attach all documentation to reservations for ease of discovery.
  • Verify the details of all bookings, past and future.
  • Clone past reservations for the future.
  • Receive automated utilization reports by department, employee, resource, and more.

Make changes on the fly

EMS understands that in reality, very few reservations go unchanged by the time the meeting or event occurs. Our Tool Wizard allows you to easily modify timing, status, and services and resources in just a few clicks – no need to cancel it and start over.

After adding or changing resources and services, EMS will automatically notify the appropriate departments or providers. Administrators can also set deadlines for making changes and can swap event locations if circumstances warrant, such as if the number of attendees exceeds the capacity of the original space.

Let us prove the value. Get started today.

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