In the beginning

It all started with a book. This single, oversized and bound ledger recorded the schedule of classes, meetings, and events at Colorado State University. People spent valuable time calling or visiting the scheduler’s office to find and book a room, inquire about a location and make changes. They asked, “Can’t this be faster and easier?”

Book

Over thirty years of growth

For three decades and counting, EMS Software has connected people to the tools, resources and technology they need. From simplified space and event scheduling, to complex real estate optimization, EMS Software powers your dynamic work and learning spaces. We deliver this by anticipating market and organizational trends and listening to our customers’ needs.

  • Mid 1980s

    Mid 1980s

    With a single system, EMS enables people to see accurate meeting and room schedules and find and book a room across multiple buildings and departments.

  • Late 1980s

    Late 1980s

    Employers and employees need services such as catering, facilities, IT, and security incorporated into their meetings. EMS provides a centralized, computer-based system for the ordering, communications, and billing with service providers.

  • Mid 1990s

    Mid 1990s

    Microsoft® Outlook is the de facto email and calendaring tool for scheduling simple meetings, but is not well-suited for managing the entire meeting lifecycle. EMS works with Outlook to handle scheduling and managing meetings, rooms, events and services.

  • Late 1990s

    Late 1990s

    With the explosive growth of real estate, EMS scales and makes it easier to book meetings and rooms located in disparate global locations, buildings, and time zones.

  • Mid 0s

    Mid 2000s

    As employees increasingly work outside the office, EMS integrates with web-based video conferencing. By centralizing these resources in a single solution, EMS makes it easy to hold virtual meetings.

  • Late 0s

    Late 2000s

    With fewer employees in the office, companies ask, “Do we need all this space?” EMS adds extensive reporting to inform real estate decisions and reduce costs.

  • Early 2010s

    As employers design their Workplace of the Future initiatives to support activity-based work, EMS expands the types of schedulable space such as desks, quiet rooms, collaboration areas, and team rooms.

Today: EMS for the Changing Workplace

EMS is now a continuous release company, with a focus on architecture, user experience and integrations. We’re evolving our platform to align with – and often exceed – market expectations and to meet the changing needs of our existing customers. With monthly software updates, fixes and enhancements, our customers benefit from impressive and constant gains in performance and functionality.

For the everyday user, EMS now supports self-service through a growing number of easy-to-use points of access, including web, mobile, kiosk, room sign, desk sign, and Microsoft Outlook. Expert users now have more configurability, scalability, open access and security than ever before, including the option of using EMS as a subscription-based cloud service hosted on a top-tier cloud provider. Organizations can integrate EMS with most hardware and software infrastructures through EMS Platform Services, our middle-tier RESTful API.

The EMS platform of today empowers global teams to collaborate, inspires employees and clients, and refines how individuals find and reserve the right space for their needs. We deliver the tools our customers need to manage, connect, and optimize the way their organization works. Whether you need to increase productivity, reduce costs, attract and retain people, or differentiate your brand, EMS is there with you.

EMS by the numbers

Customers

2,000+

Customers: 2018 Fortune 500

22%

Customers: 2018 U.S. News Schools

74%

Countries Served

75

Average Customer Tenure

11.7 Years

Renewal Rate

98%

Top 5 Customers' Rooms in EMS

> 100,000

Transactions/Year for Our Customers

> 1.6 Billion

Video Conf. Bookings Made in EMS

~200 Million/Yr

An exceptional customer experience

At EMS, we’re committed to ensuring that every customer interaction is a positive, valuable one. Working with people who truly care makes a profound difference, and we strive to earn our customers’ business each and every day.

The EMS Support and Professional Services teams are dedicated to providing custom assistance, whether via phone, email, video conference or onsite. Our commitment to our customers’ satisfaction has enabled us to achieve an annual 98% customer renewal rate.

Are You Ready to Unbox your Space and Unleash the Potential of your Organization?

Schedule A Demo Talk To An Expert