Exceptional customer service

EMS is dedicated to your success. Our Professional Services and Customer Support teams regularly earn satisfaction scores over 95% and are available to help with implementation, training, update alerts or ongoing assistance. We provide:

  • Live support during normal and extended business hours
  • On-demand manuals, installation tips and instructions
  • Monthly updates of the latest software through our online support portal
  • Value and readiness optimization through our Professional Services
  • Additional EMS Success Plans for dedicated customer guidance and support

Learn more about our Professional Services

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