Exceptional customer service
EMS is dedicated to your success. Our Professional Services and Customer Support teams regularly earn satisfaction scores over 95% and are available to help with implementation, training, update alerts or ongoing assistance. We provide:
- Live support during normal and extended business hours
- On-demand manuals, installation tips and instructions
- Monthly updates of the latest software through our online support portal
- Value and readiness optimization through our Professional Services
- Additional EMS Success Plans for dedicated customer guidance and support
Learn more about our Professional Services