We have released a detailed schedule with breakout sessions, keynotes and panel discussion on this site.

EMS Live Agenda Snapshot

Monday, October 1st

Breakfast: 7am – 8am (clinic attendees only)
Clinics: 8am – 12pm
Lunch: 12pm – 1pm (clinic attendees only)
Play: 1pm – 5pm
Networking: 1pm – 3pm
Welcome Reception: 5:30pm – 6:30pm

Tuesday, October 2nd

Breakfast: 7:30am – 8:30am
General Session: 8:30am – 9:45am
Breakout Sessions: 10am – 12pm
Meet, Play & Learn: 10am – 12pm
Lunch: 12pm – 1pm
Meet, Play & Learn: 1pm – 6pm
General Session: 1pm – 1:45pm
Breakout Sessions: 2pm – 6pm
Attendee Appreciation Event: 7:30pm – 9pm

Wednesday, October 3rd

Breakfast: 7:30am – 8:30am
General Session: 8:30am – 9:30am
Breakout Sessions: 9:45am – 11:45am
Meet, Play & Learn: 9:45am – 11:45am
Product Roadmap Keynote: 12pm – 12:45pm
Lunch: 12pm – 12:45pm (box lunches)
Meet, Play & Learn: 1pm – 2pm
Breakout Sessions: 1pm – 2:45pm

Beginner Clinics

Introduction to Academic Scheduling - Publishing the Course Schedule

Are you preparing to publish a new academic schedule within EMS Campus and not sure where to start? Designed for new users, this introductory hands-on workshop will teach you the basics of how to use the academic scheduling options within EMS. You will learn how to synchronize and publish the academic course schedule, manage course changes, and run common academic reports.

Introduction to Event/Meeting Scheduling

Designed for users new to EMS, this introductory hands-on, half-day workshop will teach you the basics on how to use the software for event and meeting scheduling. Get an introduction to making and managing reservations with basic services like AV/Catering, search for existing reservations, be introduced to common reports, and review tips/tricks along the way. Perfect for a brand new user or one familiar with the system that is looking to perfect their skills.

Advanced Clinics

Introduction to Automated Academic Room Assignment (Optimization)

Do you ever wonder if you're truly assigning a course to the most appropriate room or space? Designed for users new to the optimization functionality within EMS Campus, this introductory, hands-on clinic will teach you the basics on how to use the Optimizer to create your academic room assignments. You will also learn how to configure the software to support optimization and run reports to help you assess optimization success.

Managing Complex Bookings

You’ve mastered the basics and can make and manage reservations like a pro. Now, you are looking for more advanced tips, such as a deep-dive into tools that may be beneficial, a review of configurations that would support more automation and efficiency like the Reservation Wizard Templates, and to move beyond basic reporting. This is a session for the intermediate EMS user, one that has a firm foundation and is looking to understand the under-utilized aspects of EMS that could benefit a complex environment.

Adding and Managing Service Provider

Recruiting your service providers - like AV and Catering - can be a great way to expand the footprint of EMS, get a greater return on your investment, and give your end users a true one-stop-shop. In this session, we will review the configuration needed to support service providers, explore end-user workflow advantages when they use EMS, and review the easiest ways to manage the operation through Manage Services and reports. This session is not to be missed if you are looking to add service providers into your EMS database!

Preview of our 2018 Content Tracks

Track: Product Showcase

  • Adopting EMS Kiosk 2.0
  • Cloud Services for EMS - An Introduction
  • EMS Access Points: Give Your Everyday Users the Flexibility They Need
  • EMS Platform Services - What It is and What's Next
  • Getting Started with Outlook and Exchange Integration: The Basics
  • Giving EMS Users What They Want - With Mobile
  • Implementing Exchange Room Integration and One Touch VC
  • Introducing the EMS G Suite Integration
  • Master Calendar and the South Alabama Showcase
  • Overview of What You Get When Upgrading to V44.1
  • Overview: Accruent Products for the Enterprise
  • Panel Discussion on Occupancy Sensors and EMS
  • Streamline your Facility Management with Accruent’s FAMIS
  • Transitioning from Virtual EMS to the Web App (for Pre-44.1 users)
  • Using Room Sign App in Higher Education
  • Using Room Sign App in the Enterprise
  • Working with Self-Service and Managed Video Conferencing

Track: Beginner

  • An Intro to the EMS Query Builder
  • Configuration Tips: Categories and Resources
  • Configuration Tips: Facilities
  • Configuration Tips: Pricing Plans and Rate Schedules
  • Configuration Tips: The EMS Web App
  • Managing Groups, Customers and Contacts
  • Managing Your Visitors in EMS
  • Reservation Wizard Tips and Tricks
  • Sales and Statistical Reports: An Intro
  • The Dashboard
  • Using Comments, Reminders and User Defined Fields
  • Using the Reservation Book and Calendar

Track: Advanced

  • Automating Communication to Your Users: Group Notification Rules
  • Best Practices on How to Train on EMS
  • Beyond Confirming Details: Using the Confirmation Report as a Communication Tool
  • Completing Common Tasks More Quickly: Power Tools
  • Configuring Managed Video Conference Scheduling in EMS
  • Effectively Managing Self-Service Space
  • How to Win Friends, Influence People and Grow EMS
  • Managing Complex Requests: Simplifying the End User Experience
  • Managing Complex Requests: Tips for Ensuring a Smooth Workflow
  • Managing Services & Using Service States
  • Managing Your Complex Space Operation: The Most Common Reports
  • Overview of Video Conferencing and EMS
  • Popular Saved Searches and Queries
  • So Many System Parameters, So Little Time!
  • Thought leadership: Adding a Service Provider Operation to EMS

Track: Services

  • Automated Reports
  • Configuring EMS for Catering
  • Operational Notification Rules: An Intro
  • Panel Discussion on Catering
  • Reporting on your Service Operation
  • Scheduling More Than Just Space (Parking, Body Parts, and Basketballs, oh my)
  • Using EMS to Manage Your Billing Lifecycle: Pricing and Invoicing
  • Using EMS to Successfully Support DE-centralized Services​

Track: Workplace

  • Best Practices for Hoteling and Hotdesking
  • Best Practices for Implementing IoT
  • Drinking Our Own Champagne: The EMS Workplace Conversion
  • Georgia-Pacific Case Study: Blue Sky and the Self-Serve Workplace
  • Giving EMS Users What They Want - With Mobile
  • Implementing Walk-Up Reservations to Improve Space Utilization
  • Panel Discussion on Managing Shared Facilities
  • To Check-In or Not Check-In: How Deploying Check-in Can Benefit Your Organization
  • Using EMS for Activity-based Workspaces
  • Using Floor Plans in EMS

Track: Academic Planning

  • Increasing Self-Service Access to Academic Data
  • Keeping the Academic Room Schedule Up-to-Date
  • Moving From Spreadsheets to an Online Academic Schedule Build Process
  • Optimization: Increasing Efficiency in the Room Scheduling Process
  • Panel Discussion on the Optimizer
  • Popular Academic Reports, Saved Searches and Queries
  • Reviewing and Maintaining Your Academic Synchronization and Configuration
  • The Final Exam Scheduling Process
  • What can the Accruent Partnership offer Higher Ed institutions?

Track: Leadership

  • Building A Collaborative Culture for Campus-wide Scheduling
  • Capital Planning for Your Organization
  • Challenges, Considerations & Lessons Learned from the Global Deployment of EMS: Latham & Watkins
  • Corporate Governance of EMS at JPMorganChase
  • Creating an EMS User Group
  • Double Event Revenue & Streamline Scheduling through HVAC Integration
  • Expanding EMS in Your Organization: Standardizing Rollouts While Meeting Unique Needs
  • Governance: Getting Buy-In and Winning Together
  • Panel Discussion on Deploying EMS on a Large Scale
  • Panel Discussion on Successfully Managing Campus Risk
  • Reporting on Facility Usage and Utilization
  • Using Utilization Data for Capital Planning Success


Track: Technical

  • Considerations for Academic User Permissions and System Administration
  • Consolidation Time: Merging Multiple EMS Databases
  • EMS Platform Services - Consuming the API's and Customer Showcase
  • Infrastructure Best Practices for Performance
  • Integrations: From Card Readers to the Kitchen Sink
  • IT Considerations for Managing Multiple Display Sizes in the Smart Workplace and Campus
  • Security & Your EMS Environment
  • Strategies for Integrating and Maintaining your Facilities Data
  • Strategies for Populating and Maintaining, and Authentication for Everyday User Accounts
  • What You Need to Know: Test vs. Production Systems

Elevate Your Skills

EMS Live is an interactive, cross-industry user conference focused on the future of work and learning, and the utilization of the EMS as a workspace and campus resource and space management software.

Join hundreds of workplace strategy, finance, real estate, facilities, IT, and HR executives, as well as schedulers, event coordinators, registrars and other professionals from around the globe.

Secure your spot today!

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