Meet Our Leaders

As CEO of EMS Software, Craig is responsible for the strategic direction and operational execution of the company. He is focused on taking the leadership position EMS has attained in both the corporate and academic markets to new heights, and on ensuring overall product and customer service excellence.

As Chief Financial Officer, Rob leads the EMS Software accounting, finance, treasury, HR, legal, and IT efforts. This includes instituting financial and legal best practices, creating a robust financial model to help guide and measure EMS Software as it experiences significant growth, and building a world class financial reporting structure to ensure accuracy and transparency.

As Vice President of Sales and Marketing, Tim is responsible for revenue generation at EMS Software. Accountable for growing and mentoring his team in sales best practices and excellence, Tim spearheads acquiring new business as well as maintaining the current customer base through a value-based selling approach.

As Vice President of Product Development, Assad leads the EMS product engineering organization. His responsibilities include software, quality, and operations engineering. He also leads the EMS SaaS in the cloud initiative and is in charge of building EMS as a world-class SaaS provider that rapidly innovates and solves complex scaling challenges.

As Vice President of Human Resources, Cindy has responsibility for strategic human resources activities focused on talent acquisition, development and retention. Key efforts include compensation and benefits, staffing, employee engagement, workforce strategy, HR operations and information management.

As Vice President of Product Management, Akshay is responsible for product strategy and execution. Akshay works closely with major clients and prospects to define product roadmap and vision. Akshay is particularly focused on building products that add value to the customers by solving real problems using innovative technology.

As Vice President of Marketing, Carrie leads the planning, development and execution of our marketing strategy. With over 17 years of B2B technology marketing experience, including 14 years at IBM, Carrie is focused on designing, managing and executing data-driven, innovative marketing and strategy programs for EMS Software. She has a strong focus on market insights, product marketing, sales enablement and delivery of pipeline and revenue targets. She began her career in marketing research after graduating from Columbia University with an MA in Quantitative Research. She also holds a BA in Political Science from the University of Rochester.

As Vice President of Customer Success, Jacob is responsible for helping customers reach their EMS-related goals. Jacob approaches this mission by both optimizing the overall customer journey with EMS Software as well as delivering services and insight that are laser focused on helping customers achieve their objectives with the EMS platform.

As Vice President of Professional Services, Jason is responsible for supporting the work of EMS consultants to ensure that projects are completed on time, within budget, and with the highest quality, all while focused on customer success with EMS. Jason has designed, supported, and managed numerous EMS implementations of varying complexity during his tenure. Prior to his role at EMS Software, Jason spent seven years in higher education, where he was responsible for designing, implementing, and providing support for a campus-wide EMS implementation. Jason holds a bachelor’s degree in computer science from Virginia Tech, a master’s degree in educational leadership and policy studies from Virginia Tech, and the Project Management Professional (PMP) certification.