Introducing the Spring 2017 Product Roadmap

January 4, 2017


In 2016, we innovated at a furious pace. We introduced the EMS Mobile App, added highly-requested features to our Desktop Client, and overhauled both the EMS Web App and the EMS for Outlook add-in.

This year, we’re working diligently on our Spring 2017 Release which will refine many of our existing capabilities and add some interesting new capabilities.

There are four key areas we’re targeting for the Spring 2017 Release. Let’s take a look.


For 2017, we’re increasing the investment in our integrations with Microsoft Outlook and Exchange. On the Outlook side, we’re adding many small refinements that will make your experience even faster and easier. On the Exchange side, we’ll be introducing integration between EMS and Microsoft Exchange. With this integration, administrators can configure rooms in EMS with the corresponding room mailboxes in Exchange. This simplifies integration with other systems or technology endpoints that rely on Exchange room mailboxes.


We released our first EMS Mobile App in 2016, so it’s currently at a 1.0 level of functionality. This year, we’re going to add new functions such as:

  • Additional filters to make it easier and faster to search for rooms in a particular building, floor, or area.
  • Push notifications so that users are reminded about meetings or prompted to check into a reservation.
  • Additional support for single sign-on (SSO) to better meet the wide variety of authentication systems our customers use.

We’re also planning visual design enhancements to make the mobile app more intuitive and elegant, in addition to improving performance so that it’s snappier, whether you’re browsing existing reservations or creating new ones.


Our web interface provides a broad range of functionality to support the needs of our large and diverse customer base. In 2016, we renamed it to ‘EMS Web App’ and completely overhauled the user interface to make it faster to learn and easier to use.

But we’re not finished. Working with our customers, we’re finding new opportunities to improve the Web App’s functionality and user experience even further. In fact, we’ve made many improvements already, and we have many more stacked up to work on over the year.


For many years, EMS has offered an API that our customers and third-party integrators can use to connect EMS to other systems. This year, we’ll start exposing a new RESTful API that will make EMS easier to integrate with while improving performance.

Moreover, we’ll start using the same API for our front end products, like our mobile app and our digital room sign app (also known as ‘Glance’). This means that our customers and partners will benefit from continual improvements in functionality, performance, and stability.

We’ll continue to support our old API for many years so that our partners have plenty of time to make the transition to the new API. And we’re working closely with our partners to make sure our new API meets their needs.

Anything Else?

We’ve got plenty of other refinements on our list, each of which will smooth out existing functionality by supporting more use cases or making EMS easier to use. Stay tuned. 

To understand what guides the EMS product roadmap, read our Principles and Focus blog post. 

Get started now to learn how EMS can help your organization.


* This blog post contains forward-looking statements that involve risks, uncertainties, and assumptions such as those associated with developing and delivering new functionality and new releases of our software. Any unreleased services or features referenced in this or other blog posts, presentations, press releases, or public statements are not currently available and may not be delivered on time or at all. Customers who seek to purchase our services should make their purchase decisions based on the features that are currently available. We assume no obligation and do not intend to update these forward-looking statements.