Four Ways Kiosks Will Modernize Your Campus

Harlean Stevenson | April 12, 2018

Just as kiosks are increasingly popular in the world around us – at stores, at the airport, at the bank, in building lobbies – they are now becoming a fixture of the modern campus. Designed for easy use, kiosks of all types and sizes are providing solutions for faculty, students, and the administration, making it easier to register for classes, review course catalogs, and reserve study spaces.

Kiosks have become an indispensable, visually impressive way to offer more complex information and services at the tap of a finger. The self-service kiosk can speed up common tasks, reduce errors and unnecessary costs, and deliver a consistent and streamlined user experience. And most run on software that is connected to a backend database or scheduling platform that provides real-time information to users.

Kiosks also offer the higher education campus benefits beyond improved efficiency. Proximity-based kiosks can reduce costs by replacing student receptionists (or reallocating their time to more hands-on tasks than giving directions). Campus planners can use the information from kiosks to better plan facilities. Campus regulars, visitors, and prospective students and staff will be equally impressed by the “cool factor” of your campus tech.

And kiosk technology can be deployed anywhere you need it. Here are four popular locations to consider when adding kiosks to your campus:

The Student Union

A kiosk (or digital signage) can be placed in several strategic areas for these types of facilities. They are typically in a common area with high traffic, and close to the main entrance. Kiosks in unions or activity centers can be an informational hub or configured to allow walk up bookings for practice rooms or unmanaged meeting spaces. Unions can also deploy kiosks to provide directions, a list of the day’s events, and other information like transportation options, campus contact information, or weather forecasts.

Campus Recreation

Recreational facilities are increasing in size and complexity. These types of buildings are typically booked on the premise and are first-come-first-served. In this type of location, the kiosk is usually placed at a centralized hub where the user authenticates her campus ID at the device and then books a space (racquetball court, swim lane, tennis court, etc.). These kiosks can also be configured to show open/busy status for specific spaces and can restrict use by time or user permission settings.

Graduate School

Business schools, law schools, and medical schools and colleges typically have common space that they like to show off. Kiosks placed in these highly trafficked areas are used for purely informational purposes, such as a listing of events and meetings for the day, or in some instances to allow students to self-book study or practice space. Graduate schools can also have students book group study spaces or individual work desks, depending on their program or seniority.

The Library

Finally, we have the library, the primary location for study areas. On the modern campus, study areas are usually smaller breakout rooms that have some type of infrastructure (network cable, white board, etc.) and have booking rules tied to the facility. For example, each student may only be able to book a room for an hour a day. In this instance, the kiosk can be located near the actual space that needs to be booked and contain floor plans for the available spaces, with information on capacity, use status, and any additional booking rules.

Kiosks powered by EMS

EMS Software provides the EMS Kiosk App as one of the many access points to the EMS scheduling platform. Designed for use on touchscreen displays, the EMS Kiosk App is powerful yet easy-to-use software that can serve as a digital office sign and interactive tool for any lobby or entryway.

The Kiosk App simplifies the on-site need for centralized and proximity-based scheduling. The software is purchased as a separate license and does not include hardware stands and enclosures. To learn more about what the Kiosk App can do for your organization, download the Kiosk App datasheet.

Harlean Stevenson
written by Harlean Stevenson, Product Manager

Harlean Stevenson joined EMS Software in 2017 and is the Product Manager for a number of EMS products, including EMS Kiosk App and EMS Web App. Prior to joining EMS, she managed products supporting the exciting fields of fintech, eCommerce, residential housing, and emerging markets. Colorado is home base for her pioneering, competitive, and innovative spirit.

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